Jobs

Job Opportunities At Diamond Trust Bank – Deadline: 31/10/2021

1.     Assistants Sales Manager

Key responsibilities:

  • Deliver set sales targets in asset and liability for Retail Banking
  • Offer excellent customer experience while interacting with customers on different channels.
  • Participate in product campaigns and product launches to ensure product information is readily available to customers.
  • Assist the Sales manager in supervising and guiding the sales team
  • Gather feedback from customers on Bank products and their experience to seek improvement on bank products.
  • Daily provision of business acquisition reports.
  • Recommending clients to useful financial services or answering bank-related inquiries
  • Assist the Sales Manager in monitoring the day-to-day performance of the sales team
  • Develop strategies for better workplace efficiency and goal achievement
  • Maintain good professional relationships with high end customers and design retention strategies

Knowledge, experience and personal competencies:

  • Bachelor’s degree in business related field of related professional qualifications
  • Three years’ experience in sales and marketing
  • Proficiency in Ms – Office and knowledgeable in banking applications
  • Ability to balance long term and short-term requirements independently
  • Strong evaluation, communication, and reporting skills
  • Ablility to provide advice and cause/effect evaluation to support business decision making
  • Independence and logical thinker yet an achiever and implementer
  • Good managing skills of large volumes of information and can add value through management reporting
  • Good networking skills
  • Strong service ethic

2.     Direct Sales Representatives

Key responsibilities:

  • Deliver set sales targets in asset and liability for Retail Banking
  • Offer excellent customer experience while interacting with customers on different channels.
  • Participate in product campaigns to ensure product information is readily available to customers.
  • Conduct door-to-door and digital selling
  • Gather feedback from customers on Bank products and their experience to seek improvement on bank products.
  • Daily provision of business acquisition reports.
  • Recommending clients to useful financial services or answering bank-related inquiries

Knowledge, experience and personal competencies:

  • Be a recent graduate with a diploma or university degree from a recognized institution
  • Computer literacy
  • Excellent analytical and interpersonal skills
  • A passion and commitment to quality service.
  • Excellent communication skills both verbal and written.
  • Ability to meet stringent targets within defined deadlines.
  • Experience in sales or client relationship management will be an added advantage.
  • Ability to be an agent of change and innovation with a strong desire to excel
  • A person of integrity and with good negotiating skills

3.     Sales Manager

Key responsibilities:

  • Responsible for the interface and support between the bank and the client or prospective clients.
  • Maintaining good customer relationship to ensure that customer needs are met and are in line with the strategic objectives of the bank.
  • Identifying and developing business with emphasis on fee income generation.
  • Gather market and customer data for business development and sales opportunities
  • Engage in training of new business acquisition
  • To sell all products of the bank especially CASA accounts.
  • Design and implement strategic sales plan that will expand company’s customer base
  • Reviewing of daily sales reports
  • To provide excellent customer services.
  • Assisting the Head of Business in identifying emerging markets and market shifts
  • Develop and implement a strategy for customer acquisition and retention.
  • Development of new strategic relationships with existing and new partners and clients and prospect for new clients and identify market segments in which to sell.
  • Competitor analysis and Counter measures
  • Working with other Departments to ensure smooth coordination of the Banks operations

Knowledge, experience and personal competencies:

  • Bachelor’s degree in business related field of related professional qualifications
  • Five years’ experience in sales and marketing
  • Proficiency in Microsoft Office and knowledgeable in banking applications
  • Proven ability to lead a team to meet the set targets
  • Excellent leadership skills
  • Ability to provide advice and cause/effect evaluation to support business decision making
  • Independent and logical thinker, yet an achiever and implementer
  • Good at managing large volumes of information and can add value through management reporting
  • Builds relationships and networks easily

Method of Application

Applications should be sent to salesexecutive@dtbafrica.com on or before 31st October 2021.

Applicant should quote the position (Assistant Sales Manager) on the subject of email.

DTB is an equal opportunity employer.

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