Communications Authority of Kenya (CA) ordered mobile network operators Safaricom, Airtel, and Telkom Kenya to register their customers by April 15 to avoid deactivation and thousands of Kenyans are scrambling to beat the deadline.
This is the third time the regulator is threatening to switch off unregistered lines after similar warnings in 2012 and 2018.
“We have committed to do our best to ensure all our customers comply with the directive and urge them to ensure compliance before the deadline. We encourage all customers who are yet to update their registration details to do so immediately to avoid the last-minute rush,” Safaricom told the Nation.
Safaricom has set up registration stations in various spots across the country to get closer to their customers so that they can submit their details. This has seen the Safaricom having increased registrations of the clients.