Relationship Officer – Deadline: 01/07/2021

Job Location: Ngong Kiambu Nairobi West Mlolongo Kikuyu Kenol Branch Gikomba

Ref Code: RO7

Division/Department: Retail Banking

Reports to: Branch Manager

Job Grade: Band 3

Unit: Branch Business

Required: An updated CV A cover letter indicating the specific branch you are applying for on the subject of the cover letter

Positions: 7

Job Purpose Statement

To deliver retail banking business growth, excellent customer experience and retention.

To support the Branch Manager in ensuring compliance with business and operations controls as well as accuracy in processing customer instructions.

Full Job Description


  • Bachelor’s Degree in business related field.


  • CPA or ACCA will be an added advantage
  • Credit related course

Ideal Job Specifications

Desired work experience:

  • At least 4 years banking experience in a sales role with exposure to Customer Service and Branch Operations.
  • Credit skills and Knowledge of Retail banking products.

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